Fireflies.ai vs Otter.ai (2026)

Fireflies.ai offers 4 tiers: Free at $0, Pro at $10/user/mo, Business at $19/user/mo, Enterprise at $39/user/mo. The entry point sits at Free / $10/user/mo, which lands it in the free range for this category.

Otter.ai prices across 4 tiers: Basic at Free, Pro at $8.33/user/mo, Business at $20/user/mo, Enterprise at Custom. Starting at Free / $8.33/user/mo, it falls into the free bracket.

When you stack the two side by side, Fireflies.ai at Free / $10/user/mo vs Otter.ai at Free / $8.33/user/mo, the question isn't which costs less. It's which gives you more per dollar for your specific workflow. A cheaper tool that doesn't fit your process costs more in lost productivity than a pricier one that does.

Generous free tier. This is one of the key reasons Fireflies.ai takes the overall win in this matchup. For teams that prioritize this, Fireflies.ai delivers where Otter.ai can't match it.

Works across Zoom, Teams, and Meet. This is one of the key reasons Fireflies.ai takes the overall win in this matchup. For teams that prioritize this, Fireflies.ai delivers where Otter.ai can't match it.

Searchable conversation database. This is one of the key reasons Fireflies.ai takes the overall win in this matchup. For teams that prioritize this, Fireflies.ai delivers where Otter.ai can't match it.

Fireflies.ai scores 7.5/10 overall, with particular strength in Meeting-heavy teams wanting automatic transcription, notes, and search across all calls.

Accurate real-time transcription. If this matters to your team, Otter.ai has a clear edge over Fireflies.ai.

Good free tier for individuals. If this matters to your team, Otter.ai has a clear edge over Fireflies.ai.

Strong collaboration features. If this matters to your team, Otter.ai has a clear edge over Fireflies.ai.

Otter.ai scores 6.8/10 and works best for Teams wanting accurate meeting transcription and shared notes.

Sales-specific features are limited. This is a real limitation, and it's worth weighing before you commit. If this is a dealbreaker for your team, Otter.ai might be the better pick.

Transcription accuracy varies with accents. This is a real limitation, and it's worth weighing before you commit. If this is a dealbreaker for your team, Otter.ai might be the better pick.

Storage limits on lower tiers. This is a real limitation, and it's worth weighing before you commit. If this is a dealbreaker for your team, Otter.ai might be the better pick.

Limited sales-specific features. Worth considering seriously, especially if your use case leans on the areas where Otter.ai is weakest. Fireflies.ai handles this better.

Not designed for deal intelligence. Worth considering seriously, especially if your use case leans on the areas where Otter.ai is weakest. Fireflies.ai handles this better.

Storage caps on free tier. Worth considering seriously, especially if your use case leans on the areas where Otter.ai is weakest. Fireflies.ai handles this better.

You're watching every dollar. Go with Fireflies.ai (starting at Free / $10/user/mo). It covers the core functionality without the sticker shock. You can always upgrade or switch later once you've outgrown it.

You need the deepest feature set. Fireflies.ai takes this one. Its standout strengths include generous free tier and works across zoom, teams, and meet. If you're willing to pay for completeness, Fireflies.ai won't leave you wanting.

You have a specific workflow in mind. Otter.ai is built for Teams wanting accurate meeting transcription and shared notes. If that describes your team, Otter.ai might be the better fit despite the overall scores. Tools are only as good as the match between their design and your process.

We evaluated Fireflies.ai and Otter.ai across pricing, features, ease of use, and real-world fit for small teams. Scores reflect hands-on testing and documented feature sets, not vendor marketing. Pricing data is current as of our last review and may change. We don't accept payment for placement or scores.