Teamwork Review (2026)

Project Management Free / $5.99/user/mo

Best for: Agencies managing multiple client projects with billable hours

The Sultan's Verdict
6.9
Situational

Built specifically for agencies and client services teams. Billable time tracking, client permissions, and project templates tailored to the agency workflow.

Ease Of Use7.0
Value7.5
Features7.0
Support7.5
Visit Teamwork → Starting at Free / $5.99/user/mo

Pros

  • Built for agency workflows
  • Good time tracking and billing
  • Client-facing permissions

Cons

  • Less versatile than Asana or Monday
  • UI feels dated
  • Limited appeal outside agencies

Teamwork: What You Need to Know

Teamwork is the PM tool that agencies wish Asana and Monday would become. While those platforms serve everyone, Teamwork was built from the ground up for client services: agencies, consultancies, and professional services firms that bill by the hour, manage client expectations, and need to know whether each project is profitable. The result is a tool that handles the unsexy operational details that generic PM tools ignore.

The feature set revolves around billable time tracking, client permissions (let clients see their projects without seeing yours), project budgets with burn-rate tracking, and invoicing integrations. If your business lives and dies by utilization rates and project margins, Teamwork speaks your language. Asana can track tasks. Teamwork can tell you whether those tasks are making or losing money.

Pricing runs from Free (5 users) to Deliver ($9.99/user/mo), Grow ($19.99/user/mo), and Scale (custom). There's also a bundled suite (Teamwork.com, Teamwork Desk, Teamwork Spaces, Teamwork Chat, Teamwork CRM) for agencies wanting a unified platform. The per-user pricing is reasonable, but bundling multiple products adds up. For a 15-person agency on Grow, you're paying $3,600/yr before add-ons.

What The Sultan Likes

Billable time tracking built into every task

Start a timer, stop it, mark it billable or non-billable. Every task can have a budget, and Teamwork tracks actual vs. estimated hours in real time. For an agency where the difference between a 10-hour task and a 14-hour task is the difference between profit and loss on a client engagement, this granularity pays for the subscription.

Client permissions that solve the access control headache

Invite clients to see their project board without exposing internal discussions, other client projects, or your team's availability. You control exactly what each client sees. Asana offers guest access but not with this level of granularity. For agencies juggling 20 clients, proper client permissions save the embarrassment of cross-client data leaks.

Project profitability tracking in real time

Set a budget for each project (hours or dollars). Teamwork shows burn rate, remaining budget, and projected overruns as your team works. You'll know by Wednesday if a client project is trending over budget instead of finding out when you run the monthly P&L. This early warning system lets you adjust scope or flag the client before the damage is done.

The full Teamwork suite covers agency operations

Beyond PM, Teamwork offers a help desk (Teamwork Desk), knowledge base (Spaces), CRM, and chat. Running all of these on one platform eliminates the data silos that plague agencies using Asana + Zendesk + Notion + HubSpot. The individual products are solid B-tier entries in their categories, but the unified data layer is the real value.

Where It Falls Short

The PM features lag behind dedicated PM tools

Teamwork's task management, views, and automation are functional but not exciting. Board views are basic. Automation rules are limited compared to Asana. The timeline view works but doesn't match Wrike's Gantt depth. Teamwork invested in agency-specific features (time tracking, client access, budgets) at the expense of core PM innovation. If your needs extend beyond agency workflows, you'll feel the gaps.

UI feels dated compared to modern competitors

Teamwork's interface looks like it was last designed in 2019. It works, but it lacks the visual polish of Monday, the clean minimalism of Linear, or the personality of Notion. For an agency that sells creative work, using a tool that looks outdated internally feels ironic. The functionality is there. The design hasn't kept pace with the market.

Smaller community and ecosystem

Teamwork has fewer templates, integrations, and community resources than Asana, Monday, or ClickUp. Finding a YouTube tutorial, a community template, or a third-party integration for a niche use case is harder. You're more dependent on Teamwork's official support and documentation, which are decent but not as deep as the larger platforms.

The suite pricing adds up quickly

Teamwork's PM alone is reasonable. Add Desk, Spaces, CRM, and Chat, and the per-user cost climbs. A 15-person agency running the full suite can easily spend $400-500/mo. At that point, you're comparing against HubSpot's bundled approach or running best-of-breed tools. The consolidation argument has merit, but price it out before assuming it saves money.

What You'll Actually Pay

Free: 5 users, basic PM. Deliver: $9.99/user/mo. Grow: $19.99/user/mo. Scale: custom. Suite pricing (PM + Desk + Spaces + CRM + Chat) is custom but typically 2-3x the PM-only price.

Agency math: 10 people on Deliver = $100/mo ($1,200/yr). 10 on Grow = $200/mo ($2,400/yr). 20 on Grow = $400/mo ($4,800/yr). The Deliver plan lacks key agency features (profitability tracking, resource management), so most agencies end up on Grow.

Compare to running separate tools: Asana Business ($24.99/user) + Harvest ($12/user) + separate client portal costs more than Teamwork Grow ($19.99/user) and gives you more PM depth but less integration. The bundled value is Teamwork's pitch, and the math usually works for agencies under 25 people.

Should You Buy Teamwork?

Buy Teamwork If…

Agencies billing clients by the hour

Billable time tracking, project budgets, and client permissions in one tool. If your agency's profitability depends on tracking time accurately and managing client expectations, Teamwork is built for exactly this.

Professional services firms managing multiple client engagements

Project profitability tracking, resource allocation, and burn-rate visibility across all engagements. Teamwork tells you which clients are profitable and which are eating your margins.

Small consultancies wanting one platform

The Teamwork suite (PM + CRM + help desk + knowledge base) gives a 10-person consultancy everything they need without managing 4 separate vendor relationships. The individual tools are good-enough quality for teams that value simplicity over best-of-breed.

Skip Teamwork If…

Non-agency teams with standard PM needs

Teamwork's agency-specific features (client access, billable tracking, project budgets) are irrelevant for internal teams. You'd be paying for features you don't use while missing the PM depth that Asana or Monday provide for general project management.

Large enterprises with complex portfolio needs

Teamwork's portfolio management and reporting don't match Wrike or Smartsheet at enterprise scale. The tool is built for agencies running 10-50 concurrent projects, not enterprises managing 200+ with cross-portfolio dependencies.

Engineering teams

No Git integration. No cycle/sprint management designed for developers. Linear or Jira are objectively better for software teams. Teamwork's task management works for any team, but engineers will feel the absence of developer-specific workflows.

Stage-by-Stage Guidance

Solo Founder

Running lean, doing everything yourself

Free plan covers basic PM for freelancers. If you bill clients by the hour, even the free plan's time tracking is useful. But a solo freelancer gets similar value from Toggl Track ($10/mo) + Trello (free) without the overhead.

Small Team (2-10)

Growing past founder-led sales

Deliver ($9.99/user/mo) for teams of 3-10. This is where Teamwork starts making sense: multiple team members tracking time on multiple client projects with client visibility into progress. Budget tracking on Deliver helps you catch scope creep early.

Mid-Market (11-50)

Scaling with dedicated teams

Grow ($19.99/user/mo) for agencies of 10-30. The profitability tracking, resource management, and advanced client permissions justify the upgrade. At this size, compare total stack cost (PM + time tracking + client portal + help desk) against the Teamwork suite.

Enterprise (50+)

Complex org, multiple divisions

Scale plan with custom pricing. Teamwork serves agencies and consultancies up to 100 people effectively. Beyond that, the PM features start showing strain. Large professional services firms typically need SAP, ServiceNow, or Planview for the operational depth required.

Alternatives Worth Considering

Asana

Choose Asana if your team needs stronger core PM features (automation, portfolios, multiple views) and doesn't need billable time tracking. Asana is the better general PM tool. Teamwork is the better agency tool. The distinction matters. Read review →

Monday

Choose Monday if visual simplicity matters more than agency-specific features. Monday handles basic time tracking and client access but doesn't match Teamwork's depth in project profitability or billable hours management. Read review →

Harvest + Asana

Choose this combo if you want Asana's PM excellence with Harvest's time tracking depth. The integration works well. The trade-off: two subscriptions, two interfaces, and data that lives in two places instead of one.

Wrike

Choose Wrike if you need Teamwork's resource management and time tracking with stronger Gantt charts, portfolio views, and enterprise reporting. Wrike is more powerful but harder to learn and lacks Teamwork's client permission granularity. Read review →

The Sultan's Bottom Line

Teamwork occupies a niche that no other PM tool serves as well: agencies and professional services firms that need project management, time tracking, client access control, and profitability monitoring in a single platform. If that describes your business, Teamwork is worth serious evaluation. The billable time tracking alone eliminates a separate tool subscription.

The core PM features are competent but not category-leading. If you removed the agency-specific functionality, Teamwork would be an average PM tool. The value is entirely in the specialization. Agencies that try to build the same capability from Asana + Harvest + client portal + custom spreadsheets spend more money and more time maintaining the duct-taped stack.

Score: 6.9. The agency specialization is strong. The general PM capabilities hold the score back. If you're an agency, add a point to the score. If you're not an agency, subtract one. This tool knows exactly who it's for.

Frequently Asked Questions

Is Teamwork good for agencies?

Best in category for agencies under 30 people. Billable time tracking, client permissions, project budgets, and profitability tracking are built-in. The nearest competitor for agency-specific features is Wrike, which is more powerful but harder to learn and lacks Teamwork's client access controls.

How does Teamwork compare to Asana?

Asana is the better general PM tool with stronger automation, portfolio management, and UI design. Teamwork is the better agency tool with billable tracking, client permissions, and project budgets. If you don't bill clients by the hour, choose Asana. If you do, evaluate Teamwork.

Does Teamwork have time tracking?

Yes, native time tracking on every task. Start/stop timers, log hours manually, mark time as billable or non-billable, and run reports by project, team member, or date range. This is one of Teamwork's core differentiators.

What is the Teamwork suite?

Beyond PM (Teamwork.com), the suite includes Teamwork Desk (help desk), Teamwork Spaces (knowledge base), Teamwork CRM, and Teamwork Chat. Running the full suite gives agencies an integrated platform. Individual products are B-tier quality, but the unified data layer adds value.

Can Teamwork handle non-agency project management?

It can, but you'd be paying for agency features you don't use while getting PM capabilities that Asana, Monday, and ClickUp deliver better. Teamwork is a specialist. If you don't need the specialty, pick a generalist.

Key Features

  • Project tracking
  • Time tracking
  • Client permissions
  • Templates
  • Resource scheduling
  • Invoicing integrations

Pricing

PlanPrice
Free$0 (5 users)
Deliver$5.99/user/mo
Grow$9.99/user/mo
Scale$19.99/user/mo