Fireflies.ai vs Otter.ai (2026)
Two affordable AI transcription tools. Fireflies is better for sales teams. Otter is better for general meeting notes.
Fireflies.ai
7.5
Otter.ai
6.8
| Feature | Fireflies.ai Winner | Otter.ai |
|---|---|---|
| AI transcription | Yes | No |
| Action items | Yes | Yes |
| Auto-join meetings | Yes | No |
| CRM integrations | Yes | No |
| Conversation search | Yes | No |
| Meeting summaries | No | Yes |
| OtterPilot auto-join | No | Yes |
| Real-time transcription | No | Yes |
| Search across meetings | No | Yes |
| Shared workspaces | No | Yes |
| Smart summaries | Yes | No |
| Starting Price | Free / $10/user/mo | Free / $8.33/user/mo |
| Sultan's Score | 7.5 | 6.8 |
The Sultan's Verdict
Fireflies offers better CRM integration, stronger action item detection, and a more generous free tier. Otter's transcription is slightly more accurate, but Fireflies is the more useful business tool.